You can return the product purchased in the store within 14 days from the date of shipment if it is: unused, in good condition, undamaged or otherwise unchanged from the moment of purchase.

To return the product, contact us by e-mail:

When returning the product safely, it is recommended to pack it in the same packaging in which it reached you. Choose a secure delivery method.

*Return costs are borne by the buyer.*

Money for the item will be returned within 5 working days after it reaches us.



Bags created according to individual customer requests are non-refundable.



Defects in the goods are eliminated, defective goods are replaced and returned.

Please report defects via email. email, describe the situation and attach photos of the defects.

The costs of sending the goods when the Buyer sends the goods to the Seller to be returned or replaced due to the defect or defect of the goods shall be paid by the Seller. If no defects are found, shipping costs will be borne by the Buyer.